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IsatPhone Prepaid Reloads - Add prepaid minutes to your SatPhoneCity SIM card
Instructions to reload your Inmarsat prepaid SIM card:
The SIM card must have been purchased from SatPhoneCity
Select the number of "units" required from the drop down menu (Note: Expiry periods are shown below)
Enter your SIM card serial number in the field above
Complete your purchase
If you wish to delay the reload activation or have any other comments they can be entered into the "comments" box on the last page of the checkout process
Nothing will be shipped, your minutes will be added electronically to your existing SIM card.
Unused minutes will "carry forward" if eligible provided the reload is completed before the expiry date.
Please note that notification of a reload request must be received a minimum of 48 hours prior to the expiry date in order to assure minutes are not lost.
Please Be Aware: Reloads take from 1-4 hours to complete during normal business hours
Inmarsat Prepaid Voucher Changes:
Inmarsat has announced the following changes to their prepaid plans which will come into effect July 1st, 2016.
|VOUCHER||BALANCE EXPIRY UPON REDEMPTION||DESCRIPTION OF CHANGES|
|25 Unit||30 days||Discontinued 1st July|
|50 Unit||30 days||50 Unit card with 30 day expiry|
|100 Unit||90 days||100 unit card with 90 day expiry (180 day vouchers available while quantities last)|
|250 Unit||180 days||Continues as normal|
|500 Unit||365 days||Continues as normal|
|1000 Unit||365 days||Available with new cheaper price|
|2500 Unit||365 days||Available with new cheaper price|
|5000 Unit||365 days||Available with new cheaper price|
Aside from the changes to vouchers mentioned above, Inmarsat are introducing a new validity extension voucher as per below:
Balance Expiry Upon Redemption
|0 Unit||30 days||365 days||Extend your plan by 30 days, no minutes added - Minutes carry forward (Multiple vouchers can be purchased)|
|Unit Values – Voice – BGAN, GSPS & SPS||UNITS|
|Inmarsat B – voice/fax/2.4 data||3.40|
|Inmarsat M – voice/fax/2.4 data||2.90|
|Inmarsat Mini-M – voice/fax/2.4 data||2.50|
|Inmarsat GAN/Fleet/Swift Voice||2.50|
|Inmarsat Aero Voice||4.90|
|Other MMS Carriers||6.90|
|Voice - GSPS|
|GSPS & SPS (LandPhone, IsatPhone, FleetPhone)||1.50|
|BGAN, FBB or Swift Broadband||1.30|
|Minimum Call Durations & Billing Increments|
|GSPS & SPS Voice including ISDN||30 seconds then 15 seconds|
easy to refill
Posted by Jane Stapleton on 9th Jun 2015
Simple online process. First time I've used it. Previously called Customer Support which is top notch. Highly recommend Satphone City.
simple isatphone prepaid refill process
Posted by Unknown on 31st Mar 2015
Have had our iSatPhone for several years now. Did like the auto-renew feature which is no longer available, but the existing process is simple and our order was processed quickly and correctly. I emailed support once before ordering to clarify renewal options, and received a prompt response. Have been very satisfied with the service and call quality when backpacking in wilderness. For our "emergency" purposes, the 100 unit, 6-month expiry with rollover mins refill works well.
simple Refill Process
Posted by Steve Ward on 9th Feb 2015
First time user the satellite phone concept is a bit intimidating This service was easy to use.
Customer service was very patient and helpful.
Good value for money
Posted by Jerry Livson on 2nd Jan 2015
Really easy to purchase from Sat Phone City
fast, simplicity and perfection
Posted by winny chan on 11th Aug 2014
Easy, simple and fast. I am very glad with the service and the equipment.
Fit my satellite phone usage!
Posted by Unknown on 6th Mar 2013
The prepaid plans offered here for my isatphone pro fits my usage. On the vessel for 3 months, home for a month or 2, and back at sea. What could be better.
IsatPhone Prepaid Reloads
Posted by Vaughan Ashby on 5th Nov 2012
With the change in IsatPhone terms and conditions, the 6 monthly rolling top up system seemed the best idea for $100 + tax for 100 minutes. SatPhoneCity process your renewal every 6 months so you never lose service and your minutes are rolled over if you don't use them. Morover, Chris at SatPhoneCity provided excellent communication and service.